Integrated claims management in R2C_GRC

The claims management function of R2C_GRC automates the recording, documentation and management of the processing of loss events. A loss event - an act, an omission or a natural disaster - is an event that has already caused damage. These events must be avoided in the future. However, they also provide important information about risks and how these can be specifically avoided in the future.

The claims management software in R2C_GRC supports you in evaluating loss events and deriving associated risks in order to integrate them into the risk management process. This allows you to better anticipate future loss events and take countermeasures at an early stage.

Claims management services in R2C_GRC

  • Recording of losses with or without risk reference (recording of risk occurrences)
  • Recording of loss occurrence date, loss amount and loss location
  • Categorization of damage according to self-defined damage categories, e.g. financial damage, environmental damage, reputational damage, etc.
  • Documentation of rectification plans and costs as well as reimbursements
  • Storage of damage documentation, e.g. documents, photos, calculations, etc.
  • Recording, tracking and analysis of measures to rectify damage
  • Evaluation of losses in terms of number and total loss by risk category, time period (years or quarters) and organizational structure
  • Visualization and analysis of damage on an interactive map

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Why is effective claims management software important?

The systematic link between loss event and risk in our claims management software makes two things clear:
This can be used to derive countermeasures, such as taking out insurance.

  • What damage was triggered by a risk?
  • Which risk can result in which damage?

This can be used to derive countermeasures, such as taking out insurance.

In addition, risk assessment also becomes more tangible because the impact of a risk and the amount of damage can be better estimated.

With the R2C_GRC software solution and its claims management tool, you can better anticipate future loss events and take countermeasures. Discover the numerous advantages of GRC software when used as a whistleblowing system or as risk management software.

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