We support you personally and competently - for optimal software utilization

No matter which of our software solutions you have chosen: We are at your side to answer your questions. Our R2C_product family consists of the following software solutions:

As a reliable contact partner, we support you in dealing with your software solution. In addition to regular software maintenance, we offer you personal support via our R2C_Hotline.

Individual support thanks to the expertise of our employees

Your GRC support team will process your inquiries about our R2C software solutions during our business hours:

Monday to Friday 09:00 - 17:00

Our services at a glance

R2C Support & Hotline

  • in the development of solutions
  • in the identification, containment and elimination of errors
  • for specific technical and application-related questions
  • through observational remote access for analysis purposes
  • through passive remote maintenance sessions
  • through individual information on available patches (bug fixes)
  • by providing release information for release updates
  • by providing and delivering the latest software updates
  • by providing existing documentation

Additional services

  • Implementation and support of initial and update installations
  • Product training or workshops and technical consulting services
  • Active remote access, e.g. to support the installation of the software, analyze application malfunctions, check compatibility with current system requirements or configure the application
  • remote maintenance

Contact our experts

*: mandatory field